We offer a 14-day refund or exchange policy.

If 14 days have passed since your purchase, we regret to inform that we cannot provide a refund or exchange.
To qualify for a return, your item must be unused and in the same condition as when you received it, including the original packaging.
To process your return, please provide a receipt or proof of purchase. Once we receive and inspect your return, we email you to confirm receipt and inform you of the approval of your refund. Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a specified timeframe.
Sale items are not eligible for refunds; only regular-priced items can be refunded.
 
For exchanges, we only replace items that are defective or damaged.
If you need to exchange an item for same one, please email us at hello@nemari.com.
To return your product, please start by emailing us at hello@nemari.com.